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Welcome to Lanvin.com.
The privacy and security of your personal data are a priority for LANVIN, and that is why, in addition to collecting and managing them with great care, we take specific measures to ensure they are kept safe. The following information sets out the main ways in which LANVIN processes your personal data when you visit the www.lanvin.com website and use the services on offer.
Who is the data controller?
JEANNE LANVIN, a French limited company with a corporate capital of 16,297,330.00 euros, registered in the commercial register of Paris under number 612 048 629 and whose registered office is at 15 rue du Faubourg Saint Honoré – 75008 Paris (“LANVIN”), is the Data Controller, i.e. the party which decides why and how your personal data are processed.
You may contact LANVIN at any time at the above address or via our Customer Service.
Who is the Data Protection Officer?
LANVIN has appointed a Data Protection Officer.
If you wish, for any request relating to the protection of your personal data or to exercise your rights, you can contact LANVIN’s Data Protection Officer (DPO) at the Data Controller’s address above or by writing to our Customer Service.
The categories of personal data collected and processed by LANVIN when you visit the www.lanvin.com website or make your purchases on it are the following:
- Note that LANVIN does not process the personal data of minors. By accessing www.lanvin.com and by using the services of LANVIN, you state that you are over 18 years of age.
LANVIN collects and processes your personal data for the following purposes:
When creating your customer account, LANVIN offers you the following services.
We process your personal data only if one of the legal bases laid down by the legislation in force applies to them, and, in particular:
The provision of your personal data for these activities is a contractual obligation. You do not have to communicate your data, but if you do not do so, it will not be possible to finalize and perform the contract and your requests.
In compliance with a legal obligation. If a contract for the purchase of products is finalized on www.lanvin.com, user data will be processed to effect LANVIN’s legal obligations. You do not have to finalize a contract and disclose your data, but they are necessary to finalize it and they will be processed to effect LANVIN’s above-mentioned legal obligations.
The provision of your personal data for these activities is optional. You do not have to provide your data for these purposes, but if you do not do so LANVIN will be unable to carry out marketing activities or market analyses and research.
Your personal data will be processed by LANVIN in-house staff, specifically trained for this purpose and who hold the required authorizations. During the processing activities, personal data may be processed by other companies of the Group to which LANVIN belongs.
Your personal data may also be transfered to third parties we task with providing our services. These third parties have been carefully selected and offer a guarantee of compliance with the data protection regulations. These third parties have been chosen to process data, and they perform their activities according to LANVIN’s instructions and under its control.
The third parties in question belong to the following categories: website operators, banking operators, Internet service providers, IT companies, carriers, marketing companies, companies specialized in market analysis and research.
In accordance with the law, your data may be disclosed to police, judicial and administrative authorities as part of judicial investigations and actions, the fight against threats to public security, to enable LANVIN to establish, exercise or defend a right in the courts, and for other reasons relating to the protections of the rights and freedoms of others.
Some third parties identified in the “Who processes your data?” paragraph may be established in countries outside of the European Union which nevertheless offer a satisfactory degree of data protection, as stipulated by specific decisions of the European Commission.
The transfer of your personal data to countries not belonging to the European Union and not providing a satisfactory degree of protection will only take place after finalization between LANVIN and the said third parties of specific agreements containing safeguard clauses and satisfactory guarantees regarding the protection of your personal data, known as “standard contractual clauses”, approved by the European Commission, or in the event of the need to transfer data to finalize and perform a contract between you and LANVIN (for the purpose of purchasing products offered on our website, for registration on the website or the use of services on the web site) or for managing your requests.
We retain your personal data for a limited time, which varies depending on the type of activity that involves the processing of your personal data. On the expiration of this period, your data will be permanently erased or irreversibly made anonymous.
Your personal data are stored in accordance with the terms and criteria specified below.
This duration is justified by different purchasing behaviors in the luxury sector;
In all cases, for technical reasons, suspension of the processing and the subsequent erasure or irreversible anonymization of personal data will occur within thirty days after the above-stated periods.
You may exercise your rights to the specific processing of your personal data by LANVIN at any time. Below is a general description of these rights and how to exercise them.
You may exercise the above-described rights by accessing your customer account, by writing to our Customer Service or by writing to the Data Controller’s address.
In order to ensure that our users’ data are not subject to breaches or unlawful uses by third parties, before accepting your request to exercise one of the above-mentioned rights, we ask you for information in order to check your identity.
We protect your personal data by using precise technical and organizational security measures, aimed at preventing the illegal or fraudulent use of your personal data. In particular, we use security measures guaranteeing: pseudonymization or encoding of your data; the confidentiality, integrity and availability of your data as well as the resilience of the processing systems and services; the capacity to retrieve your data in the event of a breach. Moreover, LANVIN agrees to regularly test, check and assess the efficiency of the technical and organizational measures to guarantee the continuous improvement of processing security.
If you believe that your personal data have been processed unlawfully, you may lodge a complaint with the French data protection authority, Commission Nationale de l’Informatique et des Libertés (CNIL) 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07
Your personal data is processed by JEANNE LANVIN SA in full compliance with the provisions set out in Regulation (EU) 2016/679, the General Data Protection Regulation, the French data protection law, the measures of the French data monitoring authority (http://www.cnil.fr ) and, as necessary, competent foreign monitoring authorities.
Last update: october 2020
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