CUSTOMER CARE


PAYMENT

Payment methods

Lanvin Online Store accepts the following payment methods:

Credit Card: Visa, MasterCard, American Express, JCB, Maestro enabled debit cards.
The total will be charged to your card when the order is confirmed.

PayPal: Shop easily online without having to enter your credit card details on the website.
Your account will be charged once the order is completed.

 


Tax information

Purchasing on Lanvin Online Store is reserved for end consumers. Our prices are inclusive of VAT.

For each order, Lanvin Online Store issues an invoice; the document will be sent as an attachment in the Shipping Confirmation email.

Please note: once the order has been confirmed, there is no way to modify the details you have entered and it is not possible to issue a new invoice.


Payment security

 On Lanvin Online Store, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the "https" URL prefix and the lock symbol that appears in the browser's address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. As an additional safety measure, you may be asked by your credit card provider to authorise payment by entering a one-time password, an SMS code, or another authentication method.