CUSTOMER CARE


SHIPPING

Shipping times and costs

Standard Shipping: US$15
Delivery in 5-7 working days
 
Express Shipping: US$28
Delivery in 3-5 working days
 
Delivery times begin one business day after the order is placed. This is due to the time difference between North America and France, where most of our items are shipped from.

UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from the distribution center. If you have checked in as a registered user, log into your account to check the most up-to-date status of your order.
 

Shipping restrictions

At this time we are unable to ship orders to General DeliveryP.O. Boxes, APO, FPO and U.S. Territories. Orders made to any of these addresses will be canceled.
 

The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically canceled. Please select the correct country site for your order from the link in the corner of every page.