CUSTOMER CARE


SHIPPING

Shipping times and costs

Standard Shipping: 10
Delivery in 2-3 working days
 
Express Shipping: 20
Delivery in 1-2 working days
 
UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from the distribution center. If you have checked in as a registered user, log into your account to check the most up-to-date status of your order.
 

Our courier delivers from Monday to Friday during business hours and will make three delivery attempts. After the third failed attempt, your order will be returned to our warehouse. Please note that once you have placed an order, it is no longer possible to modify your shipping address.


Shipping restrictions

At this time we are unable to ship orders to General DeliveryP.O. Boxes, Azores, Madeira, the Faéroér Islands, Greenland, Aland Island, the Holland Antilles, Poste Restante. Orders made to any of these addresses will be canceled.
 

The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically canceled. Please select the correct country site for your order from the link in the corner of every page.